Frequently asked questions
How do I get my files after buying?
Right after checkout you'll see a download button on your order page, and we email you the same links. Click "Download PDF" to save the file to your device.
What do I need to open the files?
Any PDF reader works: the one built into your browser, phone or computer, or the free Adobe Acrobat Reader.
What paper size should I use?
Our files print well on both US Letter and A4. In your printer settings, choose "Fit to page" or "Scale to fit".
Is anything shipped to me?
No. MiniNova products are digital downloads only. Nothing physical is shipped.
How long do my download links last?
Each link works up to 10 times for 30 days. Save your PDFs so you can print them again anytime. If a link runs out, contact us and we'll help.
I lost my email. How do I download again?
Use the Find my downloads page: enter the email you used at checkout and we'll resend your links.
Why do free products ask for my email?
So we can send you the download link and you can find it again later. You can also choose to receive news about new printables; that's optional.
How is payment handled? Is it secure?
Payments are processed by Whop, a payment provider. You enter your card details on Whop's secure payment page, so MiniNova never sees or stores your card number. Payments are in US dollars.
Do I need a Whop account?
No account or membership is needed to shop with MiniNova. Whop simply processes the payment; your downloads are delivered here on MiniNova and by email.
Can I use the printables in my classroom?
Yes. You can print copies for your own family or for the students in your own class. Please don't share, resell or upload the files. See our Terms for details.
Can I get a refund?
Because files are delivered instantly, sales are generally final. But if a file is faulty or you were charged by mistake, we'll make it right. See our Refund Policy.
Still have a question? Contact us; we're happy to help.