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Refund Policy

Last updated: November 10, 2026

Digital downloads

MiniNova products are digital files that you can access immediately after purchase. At checkout you ask for immediate access and acknowledge that you lose the right to cancel once the download is made available. For this reason, purchases are generally non-refundable.

When we will refund or fix your order

  • The file is faulty, corrupted or can't be opened, and we can't provide a working replacement.
  • The product is significantly different from its description.
  • You were charged twice for the same order, or charged in error.

Contact us within 14 days of purchase at support@yourdomain.com with your order number (it starts with "MN-"). Approved refunds are returned to your original payment method through Whop; your bank may take a few days to show it.

Your legal rights

This policy does not affect your statutory rights. If you are a consumer in the UK, you are entitled to digital content that is of satisfactory quality, fit for purpose and as described.